Privacy Policy

1. Introduction

Padel Score Live ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

This policy applies to all users of Padel Score Live, including our mobile application (iOS and Android), web platform, club administrators, players, and website visitors.

2. Information We Collect

3. How We Use Your Information

We use your information for the following purposes:

• Provide the Service: Enable real-time scoring, displays, and management tools
• Process Payments: Handle subscriptions and billing
• Communicate: Send service updates, billing notifications, support responses
• Push Notifications: Send match invites, friend requests, score updates, and important alerts
• Improve Service: Analyze usage to enhance features and fix bugs
• Security: Detect and prevent fraud, abuse, and technical issues
• Legal Compliance: Comply with legal obligations and enforce our Terms

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your personal data based on:

• Contract Performance: Processing necessary to provide the Service
• Legitimate Interests: Improving our Service, security, and analytics
• Legal Obligation: Compliance with tax and accounting requirements
• Consent: Where you have given explicit consent (e.g., marketing emails)

5. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Supabase (database hosting), Stripe (payments), Vercel (web hosting), Expo (mobile app services), Apple/Google (push notifications via APNs/FCM)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share data

6. Data Retention

We retain your data for as long as:

• Your account is active
• Needed to provide services you have requested
• Required by law or for legitimate business purposes

After you cancel your subscription, we retain your data for 90 days in case you reactivate. After 90 days, data may be permanently deleted unless required by law.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update incorrect or incomplete data
• Deletion: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a machine-readable format
• Object: Object to processing based on legitimate interests
• Restrict: Request restriction of processing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@padelscorelive.com

8. Mobile App Permissions

Our mobile app may request the following permissions:

• Camera: To scan QR codes for joining matches. Images are processed locally and not stored.
• Notifications: To send you match invites, friend requests, and score updates. You can disable these in your device settings.
• Internet Access: Required for syncing match data and real-time scoring.

You can manage these permissions at any time through your device settings (iOS: Settings → Padel Score Live, Android: Settings → Apps → Padel Score Live → Permissions).

9. Cookies and Tracking

We use cookies and similar technologies for:

• Essential Cookies: Required for authentication and security
• Analytics: Understanding how users interact with our Service

You can control cookies through your browser settings, but disabling essential cookies may affect Service functionality.

10. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest
• Regular security audits
• Access controls and authentication
• Secure payment processing via PCI-compliant Stripe

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

11. International Data Transfers

Your data may be transferred to and processed in countries outside of your residence, including the United States and European Union. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses and adequacy decisions.

12. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such data, please contact us immediately.

13. Third-Party Links

Our Service may contain links to third-party websites (e.g., Stripe). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the Service. The "Last updated" date at the top indicates when the policy was last revised.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights:

16. Data Controller

Padel Score Live is the data controller responsible for your personal data under this Privacy Policy.